Warranty & Product Guarantee
Customer information
Warranty & Product Guarantee
Current workmanship warranty periods, what they cover and how to request an assessment if something is not right.
Classic Fit's current retail seat-cover ranges carry workmanship warranties of up to six years. The workmanship period begins on the purchase date and is separate from product fitment, the seats covered and any vehicle-specific requirements.
Current workmanship warranty periods
- Tuff Skin Neoprene: 2 years
- Storm / Jawbone Canvas: 2 years
- Comfort Velour: 1 year
- Yukon Sheepskin: 5 years
- Eureka Sheepskin: 6 years
- Ilana River Gum Sheepskin: 5 years
For custom-made work or another product not listed above, check the terms supplied with the quote or product, or contact Classic Fit with the product name or SKU.
What the workmanship warranty addresses
The workmanship warranty addresses faults in workmanship and manufacture, such as faulty stitching, material faults arising under normal use or premature failure of components.
Normal wear and tear, accidental damage and damage caused by misuse are different from manufacturing defects. Examples can include damage from sharp objects, pets, tools, burns, staining, unsuitable cleaning or incorrect fitting.
How to request an assessment
Contact Classic Fit before returning an item. Include your order number or proof of purchase, product name or SKU, a description of the issue and clear photographs or a short video where they help show the problem.
If an inspection or return is required, the team will provide the correct next step and return arrangements.
Your Australian Consumer Law rights
A written workmanship warranty does not replace the consumer guarantees that apply under Australian Consumer Law. Those rights can continue after the written warranty period. The remedy available depends on the nature and circumstances of the problem.
Warranty support
Email sales@classicfitcarseatcovers.com.au or call (02) 9829 3139, Monday to Friday, 9am–5pm Sydney time.